TERMOS DE USO | Bonito Way Agência de Viagem

Terms and conditions agreement:

Dear client, please consider carefully the following information:

⦁   The schedule of the tours must be strictly followed, as there is a daily limit of visitors on each tour and the visits are by appointment.
⦁   In case of delay you should be aware that you are subject to the loss of the tour without reimbursement;
⦁   Our opening hours in the Low Season are from 07:00 to 20:00 and in the High Season from 07:00 to 21:00. Outside these hours, you can call us 24h: (+55) 98469-1186 and (+55) 98469-1184
⦁   Cancellation of tours will only be accepted if they are interdicted.
⦁   We have underwater cameras for rental.
⦁   Mato Grosso do Sul is 1 hour behind Brasília time.
⦁   We advise you not to drink the tap water of Bonito, because it has a lot of limestone and magnesium and it can cause discomfort and gastrointestinal issues;
⦁   There are no ATMs in Bonito. We have branches of the following banks: Banco do Brasil, Bradesco, Sicredi e CEF.
⦁   In the event of a tour interdiction due to poor weather conditions, if the transport has been hired and has already performed the service, only the value of the tour will be reimbursed;
⦁   In the case of reimbursement (due to interdiction or cancellation), the administrative fee of the credit card will be deducted, if it was the chosen method of payment.
⦁   The itinerary, schedule and order of activities may be changed according to climatic and operational conditions without prior notice.
⦁   We are not responsible for forgotten belongings.
⦁   In case of heavy rains that may compromise the quality and safety of the tour, it may be canceled or interrupted.

Customers with their own car or transportation not hired with us:
⦁   If with his own transport, the client must be in the agency at the scheduled time, that is, at least 01 hour prior to the tour, to collect the voucher and arrive timely in the tour.
To guarantee the quality of our services, the delivery of the vouchers will be done individually and daily according to your schedule.
This way we intend to offer you a differentiated service, thus, by delivering each voucher before each tour, we:
⦁   Personalize our services, to look after your well being;
⦁   Check if you are properly dressed for the tour;
⦁   Make sure that you leave the city at the right time to avoid delays and missing the tour;
⦁   Let you know about any impediment to the tour (interdiction or cancellation);
⦁   Give you directions with landmarks and hand you a map;
⦁   We keep track of your schedule and of your level of satisfaction with our service, in order to improve it.

What to wear:

- Lago Azul Cave, São Miguel Cave, São Matheus Cave, Abismo Anhumas, High Ropes Course, Boca da Onça, Buraco das Araras, Estância Mimosa, Lagoa Misteriosa, horse riding and ATV: mandatory use of anti-slip sneakers
⦁   Wear comfortable and flexible clothes to the tours;
⦁   Bring cap, hat, slippers, repellent and sunscreen to the raft ride; Bring towels, bathing suit, repellent and sunscreen on all rides that allow it.
⦁   Wearing sunscreen, tanning lotion or repellent is prohibited on snorkeling tours; However you can wear them after the tour.
⦁   On snorkeling tours it is only possible to use underwater cameras;
⦁   According to the rules of the Fire Department and the SGS (safety management system) in the raft ride it is not permitted to carry any kind of equipment: cell phone, camera.
⦁   Nascente Azul, Aquário Natural, Raft ride, Rio Sucuri, Tubing, High Ropes course: they have an optional photo service that can be hired directly at the attraction.

Terms of regular transportation

By hiring a regular transfer service I agree to the following rules:
⦁ VEHICLES: CAR, DOBLO, VAN, Micro Bus or Bus with air conditioning (according to the number of people).
⦁ IN/OUT TRANSFER: daily rides
Campo Grande - Bonito: Departures at 09:30 / 14:30 / 18:20 / 23:30. I understand that I may wait 15 to 90 minutes before the vehicle leaves to its destination, as informed by the agency.
At the airport, I will respect the schedule, without interfering with or influencing the work of the driver, it is up to him (driver) to decide the moment of departure.
Bonito - Campo Grande: Departures at 05:00, 07:30 / 10:00 / 12:30 / 18:30. I understand that the departure occurs at a time compatible with my flight, and we can leave from 04 to 06 hours in advance of my check-in at the Campo Grande airport.
The Regular Transportation respects the previously informed schedule (except for rare exceptions on tolerable small flight delays), in case of delays of over 30min and/or cancellations of flights, the client will be accommodated in the next transfer with available seats, if none are available, he will be charged the difference for the PRIVATE SERVICE.

CHD policy for In/Out transfers
Children must use special seats and are paying passengers.
1) Children aged 0 to 4 should stay in their special car seat with the seat belt and in the back seat. 2) Children aged 4 to 7, an elevated back seat should be used. 3) Children aged 7 to 10 should use seat belts in the back seat.

3.TRANSPORTATION TO TOURS IN BONITO:
Regular itineraries are according to the daily schedules. The passenger must be at the reception 15 minutes before the informed departure time. Because it is a regular service, that is, the same transfer is shared by different passengers, the scheduled departure time must be considered an estimate, being the responsibility of the passenger to be at the reception at the scheduled time, and depending on the amount of passengers, hotels / inns and traffic flow, delays of up to 20 minutes may occur.

CHD POLICY IN THE HOTEL/TOUR TRANSFERS: Children aged 0 to 2 ride for free in their parent's lap. 03 years or older are paying passengers.

In case of tour interdiction due to bad weather conditions, the transport service is not tied to the tour, ie if the transport has traveled to the place, only the value of the tour will be refunded.

The company is not responsible for forgotten belongings in vehicles and/or tours.

4.HIGH SEASON, EVENTS, PROLONGED HOLIDAYS AND SPECIAL DATES: The timetable may change due to traffic conditions on those days and it must be respected.

CHANGES AND CANCELLATIONS

CHANGES: Changes will be accepted only 72 hours in advance, noting that any changes requested by the customer will be subject to cancellation policies and availability.

EMBRATUR CANCELLATION RULES Regulatory Deliberation nº 161/95 Embratur

Cancellation means the cancellation of the trip and/or contracted services as well as changes of dates, expressed in writing, by letter, fax or e-mail.

The cancellation rules will be applied according to the following percentages on the total value of the package (consider business days)

30 days or more before the Check-in = 30%

29 to 21 days before Check-in = 60%

20 to 07 days before Check-in = 60%

06 days or less = 100% (Retention for administrative costs).

No-show: Non-attendance on the expected date of arrival without prior written communication will be considered a no-show. The vacancy will remain available and after this period the reservation will be canceled (with retention of 100% of the amount paid), making the vacancy available to another interested party. THERE WILL BE NO REIMBURSEMENT.

Withdrawal after the start of the tour: The withdrawal, as well as the early departure for any reason SHALL NOT GIVE RIGHT TO ANY TYPE OF REFUND, REIMBURSEMENT OR CREDIT ON ANOTHER TOUR, resulting in the total loss of the amount paid for the package or tour.

Rental of UNDERWATER CAMERA- The camera rental entitles you to 01 (one) day, it will be delivered on the day of the tour, and must be returned on the same day until 6:30pm, otherwise an extra fee will be charged.
The memory card should be collected here at the agency.
If you need it delivered to your hotel, a delivery fee will be charged.
When renting a camera, check the its operation and seal.
You are responsible for any damage caused to the equipment, such as: broken or tampered seals, opening of cover, theft or loss, breakage, infiltrations, which will involve the payment of R $ 1,500.00 (equipment value).
In case of non-operation of the equipment, only the value of the rental will be returned.
The non-use of the equipment do not exempt you from payment.

Car Rental - GENERAL CONDITIONS

Brazilians:

1. Be at least 21 years of age;

2. Customers older than 19 years and under 21 years may rent a car by paying an additional fee called Youth Rental;

3. Present a valid, original and valid Driver's License (CNH) issued one year ago;

4. Submit a credit card, with a bank issuance and a limit available for pre-authorization, on behalf of the LESSEE or FINANCIAL RESPONSIBLE.

5. Present original CPF and RG, as Financial Responsible, and have no restrictions of any kind.

Foreigners:

1. Present original and valid Passport and Driver's License;

2. To present a valid Visa within the time allowed to stay in Brazil, except for LESSEEs coming from Mercosul;

3. Submit a credit card, with limit available for pre-authorization (similar to the coparticipation of the contracted protection) in the name of the LESSEE or FINANCIAL RESPONSIBLE and

4. The Financial Manager must present a valid identity card.

For assistance in other languages, please contact our Reservations Center.

PRE-AUTHORIZATION (values subject to change without prior notice)

Hiring Protection (starting at): Groups A to C: R $ 700,00 | Groups F to W: R $ 1.300,00 | Groups V and Z: R $ 3.000,00 | ZX Group: R $ 5,000.00

Not hiring Protection (starting at): Groups A and B: R $ 9.000,00 | Group C: R $ 12,000.00 | Groups F to W: R $ 18.000,00 | Group V: R $ 50,000.00 | Groups Z and ZX: R $ 60,000.00

Or the value of the contract (the greater amount prevails). *Customers who opt for their credit card insurance will be subject to this pre-authorization.
The required amount of the pre-authorization will be blocked on the renter's credit card (not debited) and unlocked upon return of the vehicle. The deadline for releasing the limit depends on the bank issuing the credit card.

PAYMENT of the car rental: Cards Accepted: American Express, ELO, Dinners, Hipercard, MasterCard and Visa.

Important: Only cards issued by banking institutions will be accepted.

The non-use of the car does not exempt you from payment. The reservation is carried out according to the schedule informed, delays for withdrawal of the car for over 60 minutes may be considered a no show. Returns made outside of the pre-agreed schedule may result in extra charges from the car rental company.

Tours - To go on any tour is necessary to acquire the Digital Voucher, a kind of "passport" that is issued by the local tourist agencies. Only they have access to the system that organizes groups with limits of people at scheduled times.
It is not possible to visit the sites on your own or going directly to the attractions, and all tours are paid and their prices are set.

There are over 50 tours, divided by categories.

Caves - The Bonito region is home to several caves due to their limestone formation, some dry, others with crystalline water lakes.<segment 2343>

*The tours are mandatorily accompanied by a MTur accredited tourist guide.

Lago Azul Cave

Duration: half-day due to the transport, approximately 01:40h.

Restrictions: children under 05 years of age and people with impaired mobility, pregnant women only with medical authorization,

Prohibited: use of tripods; During the tour (from the start to the return) it is not permitted to drink alcohol, smoke and snack;

What to bring: confortable clothes, mandatory use of sneakers, camera.

Both the order and the availability of the tours are subject to change without prior notice, depending on climatic or operational variations, or for a better experience.

São Miguel Cave

Duration: half-day, approximately 01:30h of tour (from the start of the video + trail and visit to the cave).

Restrictions: children under 05 years of age and people with impaired mobility, pregnant women only with medical authorization,

Prohibited: use of tripods; During the tour (from the start to the return) it is not permitted to drink alcohol, smoke and snack;

What to bring: confortable clothes, mandatory use of sneakers, camera.

Both the order and the availability of the tours are subject to change without prior notice, depending on climatic or operational variations, or for a better experience.

São Mateus Cave

Duration: half-day, approximately 01:30h of tour.

Restrictions: children under 05 years of age and people with impaired mobility, pregnant women only with medical authorization,

Prohibited: use of tripods; During the tour (from the start to the return) it is not permitted to drink alcohol, smoke and snack;

What to bring: confortable clothes, mandatory use of sneakers, camera.

Both the order and the availability of the tours are subject to change without prior notice, depending on climatic or operational variations, or for a better experience.

Snorkeling in the source of the river - These are the main attraction of Bonito, one of the best destinations in Brazil and in the world to have this experience due to the transparency of the waters.

The Serra da Bodoquena region has several sources and an underwater life filled with multicolored fish and plants.

On every snorkeling tour, the equipment is included: neoprene clothing, lifejacket, mask, snorkel and rubber shoes.

** The tours are mandatorily accompanied by a MTur accredited tourist guide

Recanto Ecológico Rio da Prata

ºDuration: full day (due to the long transportation time), approximately 4h on the tour.

ºChildren: Under 3 years of age can't go on trails and snorkeling, but have lunch for free; between ages 4 and 7 can go on a special tour; 8 years or older dan go on the full tour; Every child 12 years old or younger must be accompanied.

People over 120 kg must bring their own neoprene clothes, as our clothes may not fit.

In this case, they will do the special tour, using only life jacket;

Restrictions: Pregnant women after 20 weeks, and people with heart problems and / or pacemaker can only go on the *special tour; Visitors should report health problems (diabetes, hypoglycemia, high or low blood pressure, severe allergies, respiratory, heart and blood problems) to the guide and reception, who will inform the best way to carry out the tour; When necessary, visitors must carry their own medicines.

ºProhibited: During the tour (from the start to the return) it is not permitted to drink alcohol, smoke and snack; The use of sunscreen and repellents are forbidden before and during the tour.

What to bring: Confortable clothes, swimwear, towel, underwater camera (to use during the tour), sunscreen and repellent to use after the tour.

Useful information:

Beard and Mustache: It is advisable to go on the ride shaved, because some types and sizes of beards and mustaches can disrupt the mask seal on the face and impair your enjoyment of the tour;

In case of heavy rains, which compromise the quality and safety of the trip, the tour may be canceled or interrupted.

Accessibility: Route adaptations and increased support requirements for visitors must be requested and planned in advance.

We do not have accessibility structures in the receptive and route of the tour;

*Special tour: The visitor starts the tour with the group and will be taken straight to the river, will snorkel or contemplate in the source along with the monitor, then will be taken for a boat trip along the Rio da Prata where you will meet your group and finish the tour.

Both the order and the availability of the tours are subject to change without prior notice, depending on climatic or operational variations, or for a better experience.

Rio Sucuri source, Barra do Sucuri

Duration: half-day due to the transport, approximately 2h.

Children: children under the age of 5 can go on the trail and watch the snorkeling on board of the support boat, and must be accompanied by their parents.

People over 120 kg must bring their own neoprene clothes, as our clothes may not fit.

Restrictions: Pregnant women after 20 weeks, and people with heart problems and / or pacemaker can go on the tour; Visitors should report health problems (diabetes, hypoglycemia, high or low blood pressure, severe allergies, respiratory, heart and blood problems) to the guide and reception, who will inform the best way to carry out the tour; When necessary, visitors must carry their own medicines.

ºProhibited: During the tour (from the start to the return) it is not permitted to drink alcohol, smoke and snack; The use of sunscreen and repellents are forbidden before and during the tour.

What to bring: Confortable clothes, swimwear, towel, underwater camera (to use during the tour), sunscreen and repellent to use after the tour.

Useful information:

Beard and Mustache: It is advisable to go on the ride shaved, because some types and sizes of beards and mustaches can disrupt the mask seal on the face and impair your enjoyment of the tour;

In case of heavy rains, which compromise the quality and safety of the trip, the tour may be canceled or interrupted.

Accessibility: Route adaptations and increased support requirements for visitors must be requested and planned in advance.

We do not have accessibility structures in the receptive and route of the tour;

ºThe tour offers a photography service that you can hire directly in its main area.

Both the order and the availability of the tours are subject to change without prior notice, depending on climatic or operational variations, or for a better experience.

Nascente Azul, Aquario Natural

Duration: half-day due to the transport, approximately 2h.

Children: children under the age of 5 can go on the trail and watch the snorkeling, and must be accompanied by their parents.

People over 120 kg must bring their own neoprene clothes, as our clothes may not fit.

ºProhibited: During the tour (from the start to the return) it is not permitted to drink alcohol, smoke and snack; The use of sunscreen and repellents are forbidden before and during the tour.

What to bring: Confortable clothes, swimwear, towel, underwater camera (to use during the tour), sunscreen and repellent to use after the tour.

Useful information:

Beard and Mustache: It is advisable to go on the ride shaved, because some types and sizes of beards and mustaches can disrupt the mask seal on the face and impair your enjoyment of the tour;

In case of heavy rains, which compromise the quality and safety of the trip, the tour may be canceled or interrupted.

Accessibility: Route adaptations and increased support requirements for visitors must be requested and planned in advance.

We do not have accessibility structures in the receptive and route of the tour;

ºThe tour offers a photography service that you can hire directly in its main area.

Both the order and the availability of the tours are subject to change without prior notice, depending on climatic or operational variations, or for a better experience.

Snorkeling down the river

In these tours the course is carried out in the river bed where the waters are not as crystalline as in the sources, but you can contemplate the underwater world and also take advantage of the adventure of being taken by the stream of the river.

*On every snorkeling tour, the equipment is included: neoprene clothing, lifejacket, mask, snorkel and rubber shoes..

** The tours are mandatorily accompanied by a MTur accredited tourist guide.

Bonito Aventura, Parque Ecologico Rio Formoso, Praia da Figueira

Duration: half-day due to the transport, approximately 4h of tour.

Children: children under the age of 6 cannot go on the trail and watch the snorkeling, but can stay in the main area with an adult.

People over 120 kg must bring their own neoprene clothes, as our clothes may not fit.

ºProhibited: During the tour (from the start to the return) it is not permitted to drink alcohol, smoke and snack; The use of sunscreen and repellents are forbidden before and during the tour.

What to bring: Confortable clothes, swimwear, towel, underwater camera (to use during the tour), sunscreen and repellent to use after the tour.

Useful information:

Beard and Mustache: It is advisable to go on the ride shaved, because some types and sizes of beards and mustaches can disrupt the mask seal on the face and impair your enjoyment of the tour;

In case of heavy rains, which compromise the quality and safety of the trip, the tour may be canceled or interrupted.

Accessibility: Route adaptations and increased support requirements for visitors must be requested and planned in advance.

We do not have accessibility structures in the receptive and route of the tour;

Both the order and the availability of the tours are subject to change without prior notice, depending on climatic or operational variations, or for a better experience.

Snorkeling on the lake - Besides the snorkeling in the rivers there is also a lake where you can do this activity to contemplate the scenery of this geological formation filled with crystalline water.

* Equipment included in the lake sorkeling tour: Mask, Snorkel, Life jacket..

** The tours are mandatorily accompanied by a MTur accredited tourist guide

***The use of sunscreen, repellent and tanning lotion is forbidden.

Lagoa Misteriosa

ºDuration: full day (due to the long transportation time), approximately 2h on the tour.

ºChildren: Under 3 years of age can't go on trails and snorkeling, but have lunch for free; 8 years or older dan go on the full tour; Every child 12 years old or younger must be accompanied.

ºMaximum age allowed: 65 years old.

People over 120 kg must bring their own neoprene clothes, as our clothes may not fit.

Restrictions: Pregnant women and people with heart problems and / or pacemaker cannot go on the tour; Visitors should report health problems (diabetes, hypoglycemia, high or low blood pressure, severe allergies, respiratory, heart and blood problems) to the guide and reception, who will inform the best way to carry out the tour; When necessary, visitors must carry their own medicines.

ºProhibited: During the tour (from the start to the return) it is not permitted to drink alcohol, smoke and snack; The use of sunscreen and repellents are forbidden before and during the tour.

ºWhat to bring: Confortable clothes, underwater camera (to use during the tour), shoes or boots (closed or ankle-tight footwear with non-slip soles), swimwear, shorts or leggings for women who do not want to do the activity only wearing bathing suit, towel, sunscreen and repellent to use after the tour.

Useful information:

Beard and Mustache: It is advisable to go on the ride shaved, because some types and sizes of beards and mustaches can disrupt the mask seal on the face and impair your enjoyment of the tour;

In case of heavy rains, which compromise the quality and safety of the trip, the tour may be canceled or interrupted.

Accessibility: Route adaptations and increased support requirements for visitors must be requested and planned in advance.

We do not have accessibility structures in the receptive and route of the tour;

Both the order and the availability of the tours are subject to change without prior notice, depending on climatic or operational variations, or for a better experience.

Trail and Waterfalls - The abundance of rivers in the region forms a multitude of waterfalls and crystal clear water rapids.

In these walks the visitors are guided in a group by a trail in the riparian forest of the rivers with beautiful landscapes, breaks in waterfalls and natural pools for baths with the possibility of seeing several animals of the region.

* The tours are mandatorily accompanied by a tourist guide.

Estancia Mimosa

ºDuration: half-day due to the transport.

Approximately 2 hours of tour (from taking the equipment, trip to the start of the trail and return).

ºChildren: Under 2 years of age can't go on the tour, but have lunch for free; 3 to 5 years old have lunch and go on tour for free; 06 to 11 year olds pay the full price.

All children must be accompanied by their parents or guardians;

ºDifficulty: easy

Restrictions: Pregnant women after 24 weeks, and people with heart problems and / or pacemaker cannot go on the tour; Visitors should report health problems (diabetes, hypoglycemia, high or low blood pressure, severe allergies, respiratory, heart and blood problems) to the guide and reception, who will inform the best way to carry out the tour; When necessary, visitors must carry their own medicines.

ºForbidden: Flip flops, sandals and open shoes in general are not allowed.

The tour has neoprene shoes for rental; During the tour (from the start to the return) it is not permitted to drink alcohol, smoke and snack;

ºUseful information: In case of heavy rains, which compromise the quality and safety of the trip, the tour may be canceled or interrupted.

Accessibility: Route adaptations and increased support requirements for visitors must be requested and planned in advance.

We do not have accessibility structures in the receptive and route of the tour;

Both the order and the availability of the tours are subject to change without prior notice, depending on climatic or operational variations, or for a better experience.

Fazenda Ceita Corê

ºDuration: full day (due to the long transportation time), approximately 4h on the tour (from the taking of the equipment, transport to the beginning of the trail and return).

ºChidren: up to 5 years old have lunch and go on tour for free; 06 to 11 year olds pay the full price.

All children must be accompanied by their parents or guardians;

ºDifficulty: moderate

ºForbidden: Flip flops, sandals and open shoes in general are not allowed.

During the tour (from the start to the return) it is not permitted to drink alcohol, smoke and snack;

ºUseful information: In case of heavy rains, which compromise the quality and safety of the trip, the tour may be canceled or interrupted.

Accessibility: Route adaptations and increased support requirements for visitors must be requested and planned in advance.

We do not have accessibility structures in the receptive and route of the tour;

Both the order and the availability of the tours are subject to change without prior notice, depending on climatic or operational variations, or for a better experience.

Waterfalls Park

ºDuration: half-day, approximately 2 hours of tour (from the reception of the equipment, transport to the beginning of the trail and return).

ºChidren: up to 5 years old have lunch and go on tour for free; 06 to 11 year olds pay the full price.

All children must be accompanied by their parents or guardians;

ºDifficulty: easy

ºRestrictions: Pregnant women and people with heart problems and / or pacemaker can go on the tour; Visitors should report health problems (diabetes, hypoglycemia, high or low blood pressure, severe allergies, respiratory, heart and blood problems) to the guide and reception, who will inform the best way to carry out the tour; When necessary, visitors must carry their own medicines.

ºForbidden: Flip flops, sandals and open shoes in general are not allowed.

During the tour (from the start to the return) it is not permitted to drink alcohol, smoke and snack;

ºUseful information: In case of heavy rains, which compromise the quality and safety of the trip, the tour may be canceled or interrupted.

Accessibility: Route adaptations and increased support requirements for visitors must be requested and planned in advance.

We do not have accessibility structures in the receptive and route of the tour;

Both the order and the availability of the tours are subject to change without prior notice, depending on climatic or operational variations, or for a better experience.

Fazenda Rio do Peixe

ºDuration: full day (due to the long transportation time), approximately 4h on the tour (from the taking of the equipment, transport to the beginning of the trail and return).

ºChidren: up to 5 years old have lunch and go on tour for free; 06 to 11 year olds pay the full price.

All children must be accompanied by their parents or guardians;

ºDifficulty: moderate

ºForbidden: Flip flops, sandals and open shoes in general are not allowed.

During the tour (from the start to the return) it is not permitted to drink alcohol, smoke and snack;

ºUseful information: In case of heavy rains, which compromise the quality and safety of the trip, the tour may be canceled or interrupted.

Accessibility: Route adaptations and increased support requirements for visitors must be requested and planned in advance.

We do not have accessibility structures in the receptive and route of the tour;

Both the order and the availability of the tours are subject to change without prior notice, depending on climatic or operational variations, or for a better experience.

Boca da Onça Ecotur

ºDuration: full day (due to the long transportation time + stay at the main area), approximately 5h on the tour (from the taking of the equipment, transport to the beginning of the trail and return).

ºChidren: up to 5 years old have lunch and go on tour for free; 06 to 11 year olds pay the full price.

All children must be accompanied by their parents or guardians;

ºDifficulty: Hard

ºForbidden: Flip flops, sandals and open shoes in general are not allowed.

During the tour (from the start to the return) it is not permitted to drink alcohol, smoke and snack;

Useful information:

In case of heavy rains, which compromise the quality and safety of the trip, the tour may be canceled or interrupted.

Mandatory use of sneakers

Accessibility: Route adaptations and increased support requirements for visitors must be requested and planned in advance.

We do not have accessibility structures in the receptive and route of the tour;

Both the order and the availability of the tours are subject to change without prior notice, depending on climatic or operational variations, or for a better experience.

Balnearies - Balnearies are like modest "clubs" located by the riverside, with natural pools of crystal clear water where you can swim alongside fish, some with small waterfalls and trails.

They have a leisure area and have infrastructure such as restaurants, restrooms and parking.

They are free duration tours, ideal for those who want to spend the day relaxing in contact with nature.

Balneario do Sol, Balneario Municipal, Ilha Bonita, Praia da Figueira, Praia da Capela, Balneario Porto Da Ilha

ºDuration: Depending on the availability and mood of the client, they may be full-time or part-time

ºChidren: up to 5 years old enter for free; 06 to 11 year olds pay the full price.

All children must be accompanied by their parents or guardians;

ºDifficulty: easy

ºRestrictions: Pregnant women and people with heart problems and / or pacemaker can go on the tour (except on wheels, zip lines and trampolines). When necessary, visitors must carry their own medicines.

ºProhibited: During the tour it is not permitted to drink alcohol in excess, smoke and snack in places not allowed;

ºWhat to bring: Confortable clothes, underwater camera, flip flops, swimwear, shorts or leggings for women who do not want to do the activity only wearing bathing suit, towel, sunscreen and repellent, hat, sunglasses.

ºUseful information: In case of heavy rains, which compromise the quality and safety of the trip, the tour may be canceled or interrupted.

Accessibility: Route adaptations and increased support requirements for visitors must be requested and planned in advance.

We do not have accessibility structures in the receptive and route of the tour;

Both the order and the availability of the tours are subject to change without prior notice, depending on climatic or operational variations, or for a better experience.

Adventure Tours - Most of the adventure tours have SGS (security management system), and have insurance.

In addition to trained monitors to assure total safety in our destination.

Cabanas Tubing

ºDuration: Approximately 1h of tour (from taking the equipment, trip to the start of the trail and return).

ºChildren: children under the age of 6 cannot go.

All children must be accompanied by their parents or guardians;

ºRestrictions: Persons over 120 kg (264 lbs), children under 6 years of age, pregnant women and persons who have been drinking recently.

People with heart problems and / or pacemaker cannot go on the tour; Visitors should report health problems (diabetes, hypoglycemia, high or low blood pressure, severe allergies, respiratory, heart and blood problems) to the guide and reception, who will inform the best way to carry out the tour; When necessary, visitors must carry their own medicines.

Prohibited: During the tour (from the start to the return) it is not permitted to drink alcohol, smoke and snack;

Avoid shoes and sneakers.

ºUseful information: In case of heavy rains, which compromise the quality and safety of the trip, the tour may be canceled or interrupted.

Other accessories such as caps, sunglasses, backpacks, camera (except underwater) can not be carried inside the tube.

Accessibility: Route adaptations and increased support requirements for visitors must be requested and planned in advance.

We do not have accessibility structures in the receptive and route of the tour;

Both the order and the availability of the tours are subject to change without prior notice, depending on climatic or operational variations, or for a better experience.

Parque Ecológico Rio Formoso Tubing

ºDuration: half or full day (the receptive has a pond where is very nice to spend the day).

Approximately 1h20 hours of tour (from taking the equipment, trip to the start of the trail and return).

Children: children under the age of 7 cannot go.

All children must be accompanied by their parents or guardians;

ºRestrictions: Persons over 120 kg (264 lbs), children under 7 years of age, pregnant women and persons who have been drinking recently.

Prohibited: During the tour (from the start to the return) it is not permitted to drink alcohol, smoke and snack;

Avoid shoes and sneakers.

ºUseful information: In case of heavy rains, which compromise the quality and safety of the trip, the tour may be canceled or interrupted.

Other accessories such as caps, sunglasses, backpacks, camera (except underwater) can not be carried inside the tube.

Accessibility: Route adaptations and increased support requirements for visitors must be requested and planned in advance.

We do not have accessibility structures in the receptive and route of the tour;

Both the order and the availability of the tours are subject to change without prior notice, depending on climatic or operational variations, or for a better experience.

Porto da Ilha Tubing

Duration: half-day due to the transport and the stay in the main area.

Approximately 30 min of tour (from taking the equipment, trip to the start of the trail and return).

Children: children under the age of 7 cannot go.

All children must be accompanied by their parents or guardians;

ºRestrictions: Persons over 120 kg (264 lbs), children under 7 years of age, pregnant women and persons who have been drinking recently.

Prohibited: During the tour (from the start to the return) it is not permitted to drink alcohol, smoke and snack;

Avoid shoes and sneakers.

ºUseful information: In case of heavy rains, which compromise the quality and safety of the trip, the tour may be canceled or interrupted.

Other accessories such as caps, sunglasses, backpacks, camera (except underwater) can not be carried inside the tube.

Accessibility: Route adaptations and increased support requirements for visitors must be requested and planned in advance.

We do not have accessibility structures in the receptive and route of the tour;

Both the order and the availability of the tours are subject to change without prior notice, depending on climatic or operational variations, or for a better experience.

Formoso River Raft Ride

Duration: half-day due to the transport and the stay in the main area.

Approximately 2 hours of tour (from the reception of the equipment, boarding the rafts and return)...

Children: children under the age of 5 cannot go.

All children must be accompanied by their parents or guardians;

ºRestrictions: Persons over 120 kg (264 lbs), children under 5 years of age, pregnant women and persons who have been drinking recently.

People with heart problems and / or pacemaker cannot go on the tour; people with recent injuries, spinal surgery, heart bypass, advanced diabetic or osteoporosis due to possible impacts; When necessary, visitors must carry their own medicines.

Prohibited: During the tour (from the start to the return) it is not permitted to drink alcohol, smoke and snack;

People who are intoxicated or who appear to be neurologically affected by any kind of narcotics will be prevented from participating on any of the tours.

In the RAFT RIDE it is be forbidden to carry: documents, bags, photographic equipment (only cameras with a FIXED HOLDER of head or chest are allowed, leaving the hands free to follow the commands of the monitor) or sharp material that could injure another participant during the tour, remembering that the boat is a collective ride; No lifejacket or helmet required during rides.

Avoid shoes and sneakers.

ºUseful information: In case of heavy rains, which compromise the quality and safety of the trip, the tour may be canceled or interrupted.

Accessibility: Route adaptations and increased support requirements for visitors must be requested and planned in advance.

We do not have accessibility structures in the receptive and route of the tour;

Both the order and the availability of the tours are subject to change without prior notice, depending on climatic or operational variations, or for a better experience.

Cabanas High Ropes Course, Ybira Pê High Ropes Course

ºDuration: half-day due to the transport.

Approximately 1h30 hours of tour (from taking the equipment, trip to the start of the trail and return).

ºChildren: children under the age of 6 cannot go.

All children must be accompanied by their parents or guardians;

ºRestrictions: Persons over 120 kg (264 lbs), children under 6 years of age, pregnant women and persons who have been drinking recently.

People with heart problems and/or a pacemaker can not take the tour; People who have had some type of surgery recently.

Visitors should report health problems (diabetes, hypoglycemia, high or low blood pressure, severe allergies, respiratory, heart and blood problems) to the guide and reception, who will inform the best way to carry out the tour; When necessary, visitors must carry their own medicines.

Prohibited: During the tour (from the start to the return) it is not permitted to drink alcohol, smoke and snack;

What to wear/carry with you: comfortable clothes, camera, towel, sunscreen and insect repellent, hat or cap, sunglasses, swimwear and a set of clothes to change. For the tour we recommend closed shoes (sneakers), shorts or pants that can get wet, T-shirts and swimwear underneath, because at the end of the walk there is a water zip line.

The use of closed shoes is mandatory.

ºUseful information: In case of heavy rains, which compromise the quality and safety of the trip, the tour may be canceled or interrupted.

It is possible to take your photo or video camera with you as long as it is not hand-carried

It should have a neck/shoulder/hand strap to free your hands.

Accessibility: Route adaptations and increased support requirements for visitors must be requested and planned in advance.

We do not have accessibility structures in the receptive and route of the tour;

Both the order and the availability of the tours are subject to change without prior notice, depending on climatic or operational variations, or for a better experience.

Bike Tour in Rio Sucuri, Lobo Guará Bike Adventure

ºDuration: half-day due to the transport.

Approximately 1h30 hours of tour (from taking the equipment, trip to the start of the trail and return).

Children: children under the age of 12 cannot go.

All children must be accompanied by their parents or guardians;

ºRestrictions: Persons over 120 kg (264 lbs), children under 12 years of age, pregnant women and persons who have been drinking recently.